Privacy Policy
Introduction
At New York Creative Therapists, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website (the “Site”). By using our Site, you agree to the terms of this Privacy Policy.
Who We Are
Our website address is: nycreativetherapists.com. The therapy center is operated by New York Creative Therapists. You can contact us at info@nycreativetherapists.com. Our physical address is 190 N. 10th Street, #301 Williamsburg, NY.
What Personal Data We Collect and Why We Collect It
Personal Information: We collect personal data from users and site visitors, including name, email address, phone number, billing information, and any other information you provide when booking a consultation, filling out a contact form, or making a purchase. This information is collected to provide and manage our therapy services, process payments, and communicate with you.
Sensitive Data: We may collect sensitive data related to your health if it is necessary for providing our therapy services. This information is collected with your explicit consent and is handled with the utmost care and confidentiality.
Technical Data: We collect technical data such as your IP address, browser type, and information about cookies. This data helps us understand how you use our Site and improve your browsing experience.
Form Data: When visitors submit contact forms on the site, we collect the data shown in the form fields, the visitor’s IP address, and browser user agent string to help spam detection.
Media: If you upload images to the website, avoid uploading images with embedded location data (EXIF GPS) included, as visitors can download and extract this data.
Cookies: Our Site uses cookies to enhance your browsing experience. By continuing to visit our Site, you accept our use of cookies. We do not currently offer cookie management features for visitors from regions with specific privacy regulations. For more information, please contact us at info@nycreativetherapists.com.
Analytics: We use analytics tools to understand how our Site is used and to improve our services. Users can opt out of analytics tracking and safeguarding your data by following the instructions provided by the analytics provider: https://support.google.com/analytics/answer/6004245
Who We Share Your Data With
Service Providers: We share your data with third-party service providers who assist us in operating our Site, conducting our business, and providing services to you. These providers include cloud-based services, website hosting services, payment processors, and third-party service providers.
Payment Processors: We accept payments through Global Payments. When processing payments, some of your data will be passed to Global Payments, including information required to process or support the payment, such as the purchase total and billing information. Please see the Global Payments Privacy Policy for more details: https://www.globalpayments.com/privacy-statement
We do not sell, trade, or otherwise transfer your personal information to outside parties, except as described in this policy.
How Long We Retain Your Data
We retain personal data for as long as necessary to provide our services and fulfill the purposes outlined in this policy. For example:
Contact form submissions: Indefinitely.
Analytics records: Indefinitely.
Customer purchase records: Indefinitely.
Comments: Indefinitely.
For users that register on our Site, we store the personal information they provide in their user profile. Users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What Rights You Have Over Your Data
You have the right to:
Access: Request a copy of the personal data we hold about you.
Correction: Request correction of any inaccurate or incomplete data.
Deletion: Request deletion of your personal data, except data we are obliged to keep for administrative, legal, or security purposes.
Objection: Object to the processing of your personal data.
To exercise any of these rights, please contact us at info@nycreativetherapists.com.
Where Your Data Is Sent
Contact form and payment form metadata may be checked through an automated spam detection service. If you request a password reset, your IP address will be included in the reset email.
How We Protect Your Data
We implement a variety of security measures to protect your personal information, including encryption, two-factor authentication, and staff training in data protection. However, no method of transmission over the internet or electronic storage is 100% secure.
What Third Parties We Receive Data From
We may receive data about you from third-party services such as analytics providers. This data is used to enhance your experience on our Site and is subject to the privacy policies of those third-party providers.
What Automated Decision Making and/or Profiling We Do with User Data
We do not engage in automated decision-making or profiling with your personal data.
Industry Regulatory Disclosure Requirements
We comply with all applicable regulations related to the therapy services industry and data privacy laws.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at info@nycreativetherapists.com.
This page was last updated on July 19, 2024